Privacy policy
Last Updated: June 2026
Bloomsbury Grace ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.bloomsburygrace.com, purchase products from us, or otherwise interact with our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect the following categories of information:
Personal identification information, including your name, billing address, shipping address, email address, and telephone number.
Payment information necessary to process transactions. Payment information is processed securely by our payment service providers and is not stored on our servers.
Order information, including products purchased, order history, transaction details, and customer service communications.
Device and usage information, including IP address, browser type, operating system, referral source, pages visited, and website interactions.
Marketing preferences and communication settings.
How We Use Your Information
We use your information to:
Process and fulfill orders.
Provide customer support.
Communicate regarding purchases, returns, exchanges, and account-related matters.
Improve our website, products, and services.
Detect fraud, security incidents, and unauthorized activities.
Comply with legal obligations.
Send promotional communications where permitted by law or where consent has been obtained.
Legal Basis for Processing
Where applicable, we process personal information based on:
Your consent.
The performance of a contract.
Compliance with legal obligations.
Legitimate business interests, including fraud prevention, website improvement, and customer service.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, analyze website performance, remember preferences, and provide a better user experience.
Cookies may be used for:
Essential website functionality.
Analytics and performance monitoring.
Shopping cart functionality.
Marketing and advertising purposes.
You may manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
Sharing of Information
We may share information with trusted third parties when necessary to operate our business, including:
Payment processors.
Shipping and logistics providers.
Website hosting providers.
Marketing and analytics providers.
Fraud prevention and security service providers.
Legal authorities when required by law.
We do not sell personal information to third parties.
International Data Transfers
Because we operate internationally and use service providers located in various jurisdictions, your information may be transferred to, stored in, and processed in countries outside of your province or country of residence.
We take reasonable measures to ensure appropriate safeguards are implemented to protect personal information during such transfers.
Data Retention
We retain personal information only for as long as necessary to:
Fulfill the purposes described in this Privacy Policy.
Maintain business records.
Resolve disputes.
Enforce agreements.
Comply with legal obligations.
When information is no longer required, it will be securely deleted, anonymized, or destroyed.
Your Privacy Rights
Depending on your location and applicable law, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you may have rights to:
Access your personal information.
Request correction of inaccurate information.
Withdraw consent where processing is based on consent.
Request information regarding how your data is used.
File a complaint with an applicable privacy authority.
To exercise your rights, please contact us using the information below.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Third-Party Services and Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties.
We encourage users to review the privacy policies of any external websites they visit.
Children's Privacy
Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete the information.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes become effective upon posting to our website. Continued use of our website following updates constitutes acceptance of the revised Privacy Policy.
Related Policies
Please review our Refund & Return Policy and Shipping Policy for additional information regarding purchases, returns, and deliveries.
Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Bloomsbury Grace
9000 Boulevard Leduc
Brossard, QC J4Y 0E6
Canada
Email: info@bloomsburygrace.com
Website: www.bloomsburygrace.com